Lisa Horne currently serves as the Executive Director of Metropolitan Family Services DuPage, leading the Center’s integrated program and service delivery to empower children and families across DuPage County. She brings over 20 years of experience in human services to our DuPage Center, with successively higher leadership roles.
Lisa began her career with an internship at Family Shelter Service (FSS) serving survivors of domestic abuse, and since then has moved into successively higher leadership roles within FSS and Metropolitan DuPage. As Shelter Site Manager at the Family Shelter Service emergency shelter, Lisa helped lead the transition to a new shelter and community counseling building in Downers Grove. As Assistant Director of Residential Services, she quickly improved programs and services by increasing the shelter capacity from 18 to 29 beds for domestic violence clients and their families, and created a suite to better serve male clients on site and better address the need for inclusivity and diversity.
Executive Director, DuPage
Lisa is a natural connector and is committed to removing barriers to services. As Director of Safer Living Services at FSS, Lisa began collaborating with other domestic violence organizations to improve client experiences and outcomes, working alongside fellow leaders in the DuPage community on realigning programming to ensure greater, faster, and more equal access to support.
Amid a complex merger in 2019, Lisa was named Program Director for Domestic Violence Services in DuPage County at the newly merged Family Shelter Service of Metropolitan Family Services DuPage. She provided a key voice in integrating Family Shelter Service staff and programming into Metropolitan Family Services DuPage, helping shape an empowered, confident, and strategic culture and work environment. In this role, she managed myriad programs including the emergency shelter, court services and orders of protection, supportive services for children and adults, community-based services, and prevention services.
Major accomplishments include partnering with Kaboom! and Discover on an accessible playground for children and youth, so they might experience normalcy in traumatic circumstances; working with DuPage Leadership to bring Early Learning services onsite to the Shelter, to increase parenting support and to prevent learning loss for clients’ children; and helping to secure funding and support to move domestic abuse clients from the Shelter to hotel spaces, to minimize close contact in compliance with Covid-19 protocols.
Lisa’s work garnered her an invitation to participate in the Allstate Executive Leadership Fellowship in 2018, where she was instrumental in creating useful collaborations among participants.
Lisa received her Bachelor of Social Work and Master’s Degree in Social Work from Aurora University. She is a member of the Illinois Coalition Against Domestic Violence, and has held her Certified Domestic Violence Professional certificate since 2008. She and her husband reside in St. Charles and are the proud grandparents of three amazing children.