Metropolitan Family Services Website Privacy Policy

Metropolitan Family Services has created this website privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.

Our website’s registration form requires users to provide contact information such as their name and email address. We use contact information from the registration form to send the user our electronic newsletter and other information about Metropolitan Family Services. This information is also used to contact the website visitor when necessary. Users may opt-out of receiving future communications; see the choice/opt-out section below.

We will not give or sell your email address. The only exception to this is if another non-profit organization assumes responsibility and takes control over our donor list. In that case, you will be given two weeks notice before the transfer to opt out.

This site contains links to other sites. www.metrofamily.org, and Metropolitan Family Services, are not responsible for the privacy practices or the content of such websites.

Our website also collects information from donors who financially support our programs (such as their name, address, phone number and email address). Contact information from event and donation forms is used to send acknowledgements, donation receipt letters, and information about Metropolitan Family Services to our donors. The donor’s contact information is also used to contact with them when necessary. Users may opt out of receiving future communications; see the choice/opt-out section below. Credit card information collected is only used to charge the user’s donations.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our shopping cart is run on a secure server. If you are uncomfortable with supplying your credit card information through the website, please call 312-986-4000 and ask for the Gift Processing Department and we can process manually.

Choice/Opt-Out

This website gives users the following options for removing their information from our database so as not to receive future communications.

CLICK: Click “manage my preferences” from any e-communications you receive from Metropolitan Family Services, or click here to manage your preferences.

MAIL:

  • Metropolitan Family Services
    Gift Processing Department
    One North Dearborn, Suite 1000
    Chicago, IL 60602

CALL: 312-986-4000 and ask for the Gift Processing Department.

Change/Modify

This website gives users the following options for changing and modifying information previously provided.

CLICK: Click “manage my preferences” from any e-communications you receive from Metropolitan Family Services, or click here to manage your preferences.

MAIL:

  • Metropolitan Family Services
    Gift Processing Department
    One North Dearborn, Suite 1000
    Chicago, IL 60602

CALL: 312-986-4000 and ask for the Gift Processing Department.

Anti-Spam Policy

We do not send emails to people that do not have a relationship with our organization. This relationship can start in the following ways.

The person:

  • Opted in to one of our email lists at an event. Center, website, blog, other posting (such as Facebook) or one of our partner sites.
  • Made a donation to one of our events or programs.
  • Purchased a ticket or provided a sponsorship for one of our events.
  • Entered a raffle, drawing or contest either online or in-person at a live event.

If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, you can contact:

Metropolitan Family Services
Gift Processing Department
One North Dearborn, Suite 1000
Chicago, IL 60202

Phone: 312-986-4018

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