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2019 Annual Report

Click here to view the interactive online version

Click here to download a PDF of the 2019 Annual Report
Click here to download a PDF of the 2018 Annual Report
Click here to download a PDF of the 2017 Annual Report
Click here to download a PDF of the 2016 Annual Report
Click here to download a PDF of the 2015 Annual Report

To read more about our clients featured in our 2016 Annual Report visit us here.

Fact Sheet

Metropolitan Family Services is at the heart of Chicago’s city and suburban communities responding to the needs of families. Through seven major community centers, their related locations and public policy advocacy, Metropolitan serves low-income and working-poor families facing a dynamic and ever-changing environment. As an integral part of each community we serve, we listen, actively participate and lead the way in helping families realize their amazing strength.

Click here to download Metropolitan Family Services’ Fact Sheet.

Mission Statement

To provide and mobilize the services needed to strengthen families and communities.

Programs and Services

Metropolitan Family Services provides a wide variety of programs and services designed to strengthen families and help them realize their potential.

  • Child and Youth Development
  • Counseling
  • Economic Stability
  • Employee Assistance Network (EAN)
  • Legal Aid
  • Mental Health
  • Older Adults Services
  • Parent Development
  • Violence Prevention & Intervention

Families Served

Metropolitan Family Services has more than 1,000 full- and part-time professional staff dedicated to providing quality services to families throughout the city, from southwest Cook and DuPage counties to Evanston and Skokie. MFS serves more than 93,000 families and individuals, as diverse as the communities in which they live, with 81 percent being part of the working poor or lower-middle class.


Metropolitan Family Services’ headquarters are at One North Dearborn in Chicago where administration, employee assistance and legal aid staffs are located. MFS has seven community centers that provide a full range of services, and several include additional locations. Chicago centers and their locations include: Calumet Center in Roseland; Midway Center in West Lawn; North Center in Portage Park; and Southeast Chicago Center in South Chicago. Suburban centers include: DuPage Center in Wheaton; Evanston/Skokie Valley Center in Evanston; and Southwest Center in Palos Hills and Blue Island.


Financial Support

FY 2019 Operating Revenue: $73.8 million