Metropolitan Family Services DuPage Participates in Lean Six Sigma Training

Metropolitan Family Services DuPage, a leading provider of human services to low-income families throughout DuPage County, is participating in the innovative “New Tools for New Times” business management training pilot project. Metropolitan was selected for the training by the project’s organizers: the Choose DuPage Human Services Task Force, in conjunction with the DuPage Federation on Human Service Reformandthe DuPage Funders Collaboration. New Tools for New Times will train a select group of DuPage non-profits in the Lean Six Sigma series techniques for increasing efficiency and productivity, and is jointly funded by the Choose DuPage Foundation and the DuPage Community Foundation. The training will be conducted by the Business Innovation Services group at the University of Illinois satellite facility in Naperville.

“The current economic climate has most businesses looking to increase efficiencies and do more with less,” said Theresa Nihill, Executive Director of Metropolitan Family Services DuPage and member of the Choose DuPage Human Services Task Force. “This concept is vital in the human services sector where demand is at an all time high due to the sluggish economy and an increase in the low-income population here in DuPage, amid declining funding resources.”

Choose DuPage is a public/private, nonprofit countywide economic development organization that promotes DuPage County as a premiere business location. Increasingly, the business community understands the need for human services as employee performance can be impacted by personal, economic and family issues. By establishing partnerships on projects such as New Tools for New Times, it creates a win-win for both sectors.

About Metropolitan Family Services
Metropolitan Family Services gives hope and help to families. We are human service leaders, dedicated to strengthening low-income, Chicago-area families. Families are the heart of strong communities, and we invest in services to help them reach their full potential. Metropolitan serves 43,000 families and individuals annually through seven community centers in the city and suburbs.

Metropolitan Family Services DuPage helps families restore balance in their lives and achieve economic stability; provides youth mentoring; counsels parents, children and seniors; and provides respite to family caregivers. Last year Metropolitan DuPage served more than 7,000 DuPage residents.