Who We Are and Who We Serve
Metropolitan Family Services gives hope and opportunity to families. We are human service leaders, dedicated to strengthening low-income, Chicago-area families. Families are the heart of strong communities, and we invest in services to help them reach their full potential.
Metropolitan is Chicago’s first human services agency and reaches more than 53,000 families and individuals annually through seven community centers in the city and suburbs. Our services promote education, economic stability, emotional wellness and empowerment.
We offer a wide variety of services through our staff which includes social workers and counselors, educators, youth workers and support staff.
Funding comes from various sources including individuals; businesses; foundations; local, state and federal government agencies; schools; the United Way; and program service fees.
At least 80 cents of every dollar Metropolitan Family Services receives is spent on direct client services.
Fees are assessed on the basis of income and family size. No one is denied service because of inability to pay. Medicare, Medicaid or private insurance may cover full or partial service costs.
Find out more about Metropolitan Family Services!
Where We Serve
Chicago and suburban communities through our Chicago Loop headquarters, seven community centers and affiliate locations:
Metropolitan Family Services
One North Dearborn, Suite 1000
Chicago, IL 60602
The Headquarters office is open Monday - Friday, 8:30 A.M. - 5:00 P.M.
- Affiliate locations in North Central & Trumball Park & Lathrop Homes Sites
- Center for Working Families (CWF) (at Kennedy-King College)
Southeast Chicago Center
- Midway Children’s Center
- Midway Head Start
- Jane Addams Domestic Violence Court Advocacy Program
In the Suburbs
- Main Center office in Skokie, additional location in Evanston
Southwest (Palos Hills)
- Affiliate location in Blue Island
DuPage Center (Wheaton)
- Affiliate locations in Elmhurst, Naperville and Woodridge
- Treasure House Resale Shop
Who Leads the Organization
Ric Estrada is President and Chief Executive Officer.
Click here for other members of Metropolitan’s Leadership Team.