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PDF icon Annual Report 2007 (475 KB)


PDF icon family Newsletter
(762 KB)


PDF icon 2007 Summit on the Metropolitan Family Findings
(2.13 MB)






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July 6, 2008

Metropolitan Family Services

ADDITIONAL INFO

Frequently asked questions

Services at a glance

Why companies buy an EAP

Why companies choose EAN

Employee Assistance Network

EAP Services at a Glance

Services to the employer

  • Customized menu of EAP services to meet organization's needs
  • Program implementation, planning and scheduling
  • Dedicated account management
  • Assistance in developing policies and procedures, including workplace violence and harassment
  • Ongoing evaluation and monitoring of employee satisfaction
  • Consultation on managing troubled employees
  • Benefit analysis to help reduce behavioral health care costs
  • Organizational change and development consultation
  • Employee orientation presentations
  • Management training workshops
  • Providing EAP promotional materials
  • Crisis intervention and emergency response services
  • Routine reports on program utilization
  • Coordination with workers' compensation policies

Services to employees and their families

  • 24-hour toll-free access
  • In-person sessions with a professional counselor
  • Unlimited telephone consultation and referrals
  • Linkage to appropriate resources
  • Assistance with accessing behavioral health benefits
  • Legal consultation
  • Financial and credit counseling
  • Dependent care: eldercare and child care service
  • On-line capabilities
  • Convenient office locations
  • National network of EAP service providers
  • Menu of flexible service options available
  • Bilingual capabilities

Wellness workshops

Through workshops held during lunch breaks or at other convenient times, employees can discover new ways of coping with everyday problems and concerns. Workshop programs feature a preventive, proactive approach to many of the stresses today's workers face. Our workshops not only draw from EAN's skilled counseling staff, but also from a qualified multidisciplinary group of other professionals, including lawyers and credentialed financial counselors. Some of the current topics available for presentation include:

  • Balancing Work and Family
  • Stress Management
  • Managing Your Finances
  • Assertiveness in Communication
  • Smoking Cessation

Workshops usually generate lively discussion and the exchange of valuable information, not only between the presenter and participants, but just as importantly, between participants.



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