Metropolitan Family Services is at the heart of Chicago’s city and suburban communities responding to the needs of families. Through seven major community centers, their related locations and public policy advocacy, Metropolitan serves low-income and working-poor families facing a dynamic and ever-changing environment. As an integral part of each community we serve, we listen, actively participate and lead the way in helping families realize their amazing strength.
Please click here to download a printable PDF of the MFS Fact Sheet.
To download a pdf of this year's annual report click here.
Mission Statement
To provide and mobilize the services needed to strengthen families and communities.
Programs and Services
Metropolitan Family Services provides a wide variety of programs and services designed to strengthen families and help them realize their potential.
- Child and Youth Development
- Counseling
- Economic Stability
- Employee Assistance Network (EAN)
- Legal Aid
- Mental Health
- Older Adults Services
- Parent Development
- Violence Prevention & Intervention
Families Served
Metropolitan Family Services has more than 500 full- and part-time professional staff dedicated to providing quality services to families throughout the city, from southwest Cook and DuPage counties to Evanston and Skokie. MFS serves approximately 43,000 families and individuals, as diverse as the communities in which they live, with 81 percent being part of the working poor or lower-middle class.
Locations
Metropolitan Family Services’ headquarters are at One North Dearborn in Chicago where administration, employee assistance and legal aid staffs are located. MFS has seven community centers that provide a full range of services, and several include additional locations. Chicago centers and their locations include: Calumet Center in Roseland; Midway Center in West Lawn; North Center in Portage Park; and Southeast Chicago Center in South Chicago. Suburban centers include: DuPage Center in Wheaton (with Arlington Heights, Elmhurst, Naperville and Woodridge locations); Evanston/Skokie Valley Center in Evanston; and Southwest Center in Palos Hills (with Blue Island and Orland Park locations).
Leadership
Ric Estrada, President & Chief Executive OfficerColleen M. Jones, Executive Vice President & Chief Operating Officer
Denis Hurley, Chief Financial Officer
Dennis Conroy, Senior Vice President, External Affairs
Karina Ayala-Bermejo, Vice President, Human Resources & General Counsel
Financial Support
FY 2012 Operating Revenue: $37.4 million
| Government Grants: |
|
56 percent |
|
Program Service Fees: |
|
18 percent |
| Private Contributions: |
|
12 percent |
|
Endowment: |
|
6 percent |
| United Way: |
|
5 percent |
|
Trusts and Other Income: |
|
3 percent |
|